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Privacy Policy

This Privacy Policy describes how The Yellow Rose Candle Co ("we", "us", "our") collects, uses, and shares your personal information when you visit our website, purchase our products, or engage with our services. By accessing our website or providing your personal information to us, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us when you visit our website, sign up for our newsletter, make a purchase, or interact with our services. This may include:

  • Contact information such as name, email address, phone number, and mailing address.

  • Payment information for purchases made on our website.

  • Information provided when you participate in surveys, contests, or promotions.

  • Communication preferences and interactions with our customer support team.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To fulfill orders and provide customer support.

  • To communicate with you about your orders, purchases, and account inquiries.

  • To send you marketing communications such as newsletters and promotional offers.

  • To improve our products, services, and website functionality.

  • To conduct research and analysis for business development purposes.

  • To comply with legal and regulatory requirements.

3. Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in operating our website, processing payments, or delivering products and services.

  • With marketing partners to send you targeted advertisements and promotional offers.

  • With law enforcement or regulatory authorities when required to comply with legal obligations or protect our rights and property.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Choices and Rights

You have the right to access, correct, or delete your personal information by contacting us using the information provided below. You may also unsubscribe from marketing communications at any time by following the instructions included in the communication.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or contacting you directly.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

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